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tk2223 keeps your account data — including wallet activity across bKash, Nagad, and Upay — under a clear policy that tells you what we collect, why we hold it, and how you can act on it. Access to this platform depends on your local law and eligible regions.
This policy applies to every account registered on tk2223 and to the data generated when you use the platform — including session activity, wallet transactions processed through bKash, Nagad, or Upay, and device identifiers recorded during mobile access. We collect only what is needed to operate your account, process transactions, and respond to support requests. We do not sell your personal data to third parties, and we do not share it beyond what is required to process a payment or comply with a lawful request. Data is stored on secured infrastructure and access is restricted to authorised personnel. Retention periods follow the purpose for which data was collected: transaction records are held for the period required under applicable financial rules; session logs are held for a shorter operational window. If you access this platform from Bangladesh, your use is subject to local law and the eligibility conditions stated in our terms. We update this policy when our practices change, and the current version is always published at this address. Continued use of your account after a policy update constitutes acceptance of the revised terms. If you have questions about how a specific data type is handled, the contact routes in the support section below are the right place to start.
Understanding the boundaries of this policy helps you know exactly what protections apply to your account and where third-party terms take over.
This policy covers all data generated when you log in, navigate the platform, or update your account settings. Session identifiers, device type, and login timestamps fall within scope.
Payment data processed through bKash, Nagad, or Upay is covered to the point of handoff to the payment provider. Once a transaction leaves our system, the provider's own privacy terms apply.
Game content delivered by studios available in the lobby is covered by this policy at the platform level. Individual game providers operate under their own data practices for any data they independently collect.
Links to external sites, payment gateways, and identity verification services operate outside this policy. We are not responsible for how those services handle your data once you leave our platform.
You have concrete options when it comes to the data we hold on your account. You can request a summary of the personal information associated with your registered account by contacting us through the support route listed below — we will respond within a reasonable period and confirm what records we hold. If any detail on your account is incorrect — your registered name, contact address, or linked wallet identifier — you can update it directly from the account settings screen or ask support to correct it on your behalf. If you want to raise a question about how a specific piece of data is being used, or if you believe data is being held beyond its stated purpose, you can submit that question through the same contact route. We treat data correction and access requests as account care tasks, not exceptions. Availability of specific rights may depend on your local law and the eligible region from which you access the platform.
Submit a data access request via the support contact route. We confirm what personal data is held on your account and provide a summary on request.
Update your registered name, contact details, or wallet identifiers from the account settings screen, or ask support to apply the correction directly.
If you believe data is held incorrectly or beyond its stated purpose, contact us through the published support route and we will review the specific record.
For any privacy-related account action not covered by self-service settings, the support team handles requests through the contact channels listed on this page.
Use the routes below to submit a privacy question, data access request, or account correction. We respond through the same channel you use to contact us.
Open the chat widget from any page while signed in to your account. State that your query is privacy-related so it is routed to the right team.
Send your request to the support address published in the account help section. Include your registered account identifier so we can locate your records promptly.
The help section inside your signed-in account lists current contact options and the steps for submitting a formal data request or correction.
Our approach to data handling is built around the minimum necessary principle: we collect what the account function requires and nothing beyond that.
We use session cookies to keep you signed in and to record basic device information for security checks. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Account access is protected by credential verification at login. If you access the platform via mobile on bKash or Nagad wallet flows, the same session security applies across device types.
Transaction records are retained for the period required under applicable financial rules. Session and activity logs are held for a shorter operational window and then deleted according to our internal schedule.
When this policy changes, the updated version is published at this URL. To request a change to your records or ask about a specific data practice, use the support contact routes listed on this page.
Answers to the questions we hear most often about how your data is handled on this platform.
We collect the information you provide during registration — name, contact details, and linked wallet identifiers such as your bKash or Nagad number — along with session and device data generated during normal account use. We collect only what is needed to operate your account.
We do not sell your data. We share it only where necessary to process a payment through bKash, Nagad, or Upay, or to comply with a lawful request. Payment providers handle transaction data under their own privacy terms once a transfer leaves our system.
Contact us through the live chat or email route listed in the support section of this page. State that you are making a data access request and include your registered account identifier. We will confirm what records we hold and provide a summary.
Yes. You can update most account details directly from the account settings screen while signed in. If a field is not editable there, contact support through the published route and we will apply the correction on your behalf.
Transaction records are retained for the period required under applicable financial rules. Session logs and activity data are held for a shorter operational window. Once the retention period ends, data is deleted according to our internal schedule.
Yes, this policy applies to all registered accounts. If you access the platform from Bangladesh, your use is also subject to local law and the eligibility conditions in our terms. Availability of specific rights may depend on your local law and eligible region.